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Accreditation scheme

English in Britain: Accreditation

The service we offer to students of English in Britain

The English in Britain Accreditation Scheme monitors and aims to improve standards of management, teaching, resources and welfare in organisations teaching English as a foreign language in Britain. We do this through regular inspections (including unannounced spot checks). Each inspection leads to a report on the organisation's services and facilities. On the basis of this report, we make a decision as to whether the organisation should be accredited.

The Scheme enables the British Council to assure students at accredited organisations of standards of service, and provides a channel for dealing with complaints.

If a student at an accredited organisation has a serious complaint, they should:

  • first discuss the matter with the school principal, proprietor or head of EFL.
  • if no satisfactory solution is found, then refer the complaint in detail and in writing to the Accreditation Unit at the address below.

The English in Britain Accreditation Scheme is committed to dealing with complaints effectively and efficiently.

Accreditation Unit
Bridgewater House
58 Whitworth Street
M1 6BB

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